- Important information and who we are
- About us
- The data we collect about you and why
- How we use your personal data
- Who we share your data with
- How long we keep your personal data
- Your legal rights
- How you can contact us
- Links to other websites
1. Important information and who we are
2. About us
We are M & N Plumbing Limited, a private limited company incorporated in (and subject to the laws of) England and Wales with registration number 08343886. Our registered address is at 11 Cromwell Road, Caversham, Reading, Berkshire, RG4 5EA.
3. The data we collect about you and why
Personal data, or personal information, means any information which identifies you personally whether directly (for example, your name) or indirectly (for example, information about your use of our products and services).
We may collect, use and store the following data about you:
Identity Data includes your first name and last name.
Financial Data includes bank account and payment card details.
Transactional Data includes details about payments to and from you and other details of products and services you have purchased from us.
Contact Data includes billing address, email address and telephone numbers.
Correspondence Data includes additional personal data that you may provide to us from time to time if you contact us by email, letter or telephone, through our Website, or by any other means.
Details of visits to our Website includes details of your visits to our Website, including but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise.
If you want to know more about how Cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website.
5. How we use your personal data
We will only use your personal data for specific and limited purposes. For example, communication methods and the functionality of our Website; to process your payments; and, where we need to comply with a legal obligation.
6. Who we share your personal data with
We may provide your personal data to our employees, contractors and service providers, who provide certain business services for us and act as “processors” of your personal data on our behalf.
In addition, we may disclose your personal data if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to protect the rights, property, or safety, of our business, our customers or others.
The table below sets out details of the third parties to whom we currently disclose your personal data. The table also explains how these third parties use your personal data, whether they are our “processors” or use your personal data for their own purposes once they have received it, any processing they perform outside the EEA, and the safeguards that are used to protect your personal data if this happens. This information may be updated from time to time.
Name of recipient Why your personal data is shared Location of processing Safeguards used to protect personal data processed outside of the EEA Sum Up Payments Limited Data provided to SUM Up Payments Limited to process payment transactions on our behalf, including time, location, transaction amount, and card holder details UK N/A – processing is taking place within the EEA
Name of recipient
Why your personal data is shared
Location of processing
Safeguards used to protect personal data processed outside of the EEA
Sum Up Payments Limited
Data provided to SUM Up Payments Limited to process payment transactions on our behalf, including time, location, transaction amount, and card holder details
N/A – processing is taking place within the EEA
7. How long we keep your personal data for
We retain your personal data for no longer than is necessary for the purposes(s) for which it was provided. How long we keep it for will depend on a number of factors, including:
- Why we collected it in the first place;
- How old it is;
- Whether there is a legal/ regulatory reason for us to keep it; and/ or
- Whether we need it to protect you or us.
8. Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You can read more about these rights here – https://ico.org.uk/your-data-matters/.
9. How to contact us
If you would like to exercise your data protection rights or if you are unhappy with how we have handled your personal data, please feel free to contact us by using the details set out on our Website.
If you’re not satisfied with our response to any enquiries or complaint or believe our processing of your personal data does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO) by:
- writing to: Information Commissioner’s Officer, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF;
- calling: 0303 123 1113; or
- submitting a message through the ICO’s website at: ico.org.uk
10. Links to other websites
© All rights reserved. September 2020